HOW MUCH DOES SHIPPING COST?

Shipping costs vary depending on the shipping destination and the number of items that you purchase. The shipping cost will automatically update and display in your total costs.

WHERE DO WE DELIVER?

We provide worldwide shipping.

HOW LONG WILL IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?

Delivery Time = Processing time + Shipping time

We process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

In the event that your order hasn’t reached you within 30 business days, please don’t hesitate to reach out to us at [email protected]. Our dedicated team will promptly investigate and assist you.

Please be aware that our customer service response time is currently 24-48 hours, excluding weekends.

We sincerely appreciate your patience.

Multiple Orders: In some cases, your order may involve two printers. If you’ve received one item, rest assured your next one is on its way. For any concerns, feel free to email us at [email protected], and we’ll address it promptly.

Import Charges: International orders may be subject to duties and taxes payable by the customer upon entry. Regulations and charges vary by country, and unfortunately, import charges cannot be pre-paid at checkout. We apologize for any inconvenience and appreciate your understanding. For further clarification, don’t hesitate to contact us at [email protected]

CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?

We do not offer the shipment to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.

DO YOU OFFER DELIVERY TO PO BOXES OR MILITARY APO/FPO ADDRESSES?

Yes, we can send shipments to PO Boxes and Military APO/FPO addresses.

WILL I BE CHARGED VAT TAXES?

Items shipping internationally from the US are shipped DDU (Delivered Duty Unpaid) and we do not collect VAT (Value Added Taxes). All taxes, duties, and customs fees are the responsibility of the recipient of the package.

Depending on the receiving country, your package may incur local customs or VAT charges. We recommend contacting your local customs office for more information regarding your country’s customs policies.